If any of you are thinking about using babysitters4hire.com, DON"T DO IT! THEY SUCK!
I guess I didn’t read enough between the fine lines, but I paid my "registration fee" and then I could not get the site to work. Now they are telling me that they won’t refund my money and that it looks like it is working now, so blah blah blah blah blah.
I think making things be non-refundable is a way of covering your butt so you don’t have to back your product. It’s a way of getting out of the antiquated notion of "satisfaction guaranteed." And it pisses me off. I mean, fine, when you go to the clearance center, I get that. They are so wanting to get rid of that stuff, that they don’t want it back. I don’t think it’s a money issue so much as a "I don’t want to see that again," issue. But if you are just being non-refundable so you can make money,and not have to deal with any thing, that is bad business practice.
The lady on the phone said that because I was able to log in, I have now had access to the site and all the babysitter’s information so I am not entitled to be refunded. I say I couldn’t get the blasted thing working, so I really did not have access to the information.
The lady kept going on and on about how they’d been in business since 1987, and they have never had any complaints about the site…. as if that’s going to make me feel better about flushing my cash down the loo.
So, if you are desperate for a babysitter– don’t do babysitters4hire.com. The user iterface (the part that I could use) is crappy and cumbersome and the ladies that run it are not nice. And pass this info on to EVERYONE you know. My money is gone, but yours doesn’t have to be.



Make sure you have the most up-to-date browser and if you’re using FireFox try using IE instead. I haven’t every used that site, so I don’t know if it’ll help at all, but since they already have your money it’s worth a shot. Also make try allowing pop-ups for that site and make sure to download any plugins that are needed. If you need any help send me an email. I know it sucks and I hate companies that run their business like that!
Comment by Erica at Mom's Journal — May 27, 2008 @ 9:16 pm
Thanks for the heads up! and the comment wars WOW! that is a great discussion. Made me think!
Comment by JD — May 29, 2008 @ 1:11 am