I have had nothing but problems with them.

Mostly billing issues.  I thought I had them resolved and then I signed up for auto pay.  And then I got an email saying my payment was denied by my bank. No possible way, right?  So I try to login to my online account.  And then I can’t get in there.  And I am refusing to call them.

I have tried emailing the issue to them, and a long time later I get an email that gives some vague and useless answer.  Clearly they didn’t even look at my account.  I just don’t want to call them.  I hate sitting through the ridiculous automated "pre-screener" questions.  I am so cheesed off by the time I get through to a real person that I have no patience left for the non-english speaking or hates their job individual on the other line.  They are almost ALWAYS less than helpful.

Why can’t they call me if there is an issue with my account? I am on the phone constantly trying to serve my customers and build my business and yada yada and I still have a life.  They have got a whole team of call center people and no one is making any calls (except maybe to try and harass their current customers into more features.)

 I just refuse to call.  They continue to disappoint over and over. 

Okay.  Rant over.  Have a good day all.